Frequently Asked Questions

Yes, Catatan Pemain is licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) and operates under strict regulatory oversight to ensure fair play and player protection. The license is displayed in the footer of our website.

To register, fill out the sign‑up form with your name, email, and phone number. After that, you must complete identity verification by uploading a government‑issued ID and a recent proof of address; the process usually takes less than 24 hours.

Catatan Pemain accepts bank transfers via BCA, Mandiri, and BNI, e‑wallets such as GoPay, OVO, and Dana, as well as cryptocurrency deposits (BTC, ETH, USDT). Deposits via e‑wallets and crypto are instant, while bank transfers may take 1‑2 business days to clear.

The welcome bonus is subject to a 35× wagering requirement on the bonus amount only, and you have 30 days to meet it. Only bets with odds of 1.50 or higher count toward the rollover; bonus funds are withdrawn after the requirement is cleared.

If a World Cup match is postponed and rescheduled within 48 hours, all bets remain valid. If the match is cancelled or rescheduled beyond 48 hours, the bet is treated as void and the stake is refunded to your account.

In the 'Responsible Gambling' section you can set daily, weekly, or monthly deposit limits, activate session‑time alerts, use self‑exclusion for a chosen period, or permanently close your account. These tools are designed to help you stay in control of your betting activity.